Disputes

When a user files a dispute and as the dispute progresses, we provide will send a webhook DISPUTE_STATUS_UPDATE, which includes the details about the dispute.

Webhook Payload

FieldsTypeDescription
typestringWebhook Type: DISPUTE_STATUS_UPDATE
signaturestringWebhook signature for verification
dataObjectWebhook data
data.idstringIdentifier for the Dispute
data.createdAtnumberDispute creation time in unix
data.updatedAtnumberDispute updated time in unix
data.sourceUpdatedAtnumberDispute source updated time in unix
data.livemodebooleanSandbox/Production
data.emailstringEmail of user filing the dispute
data.paymentPageIdstringCorresponding payment page ID for which dispute is filed
data.statusstringStatus of the dispute

Possible values for status:

  • created
  • pending
  • completed
  • expired
  • failed
  • needs_review
  • approved
  • declined